Help Center
Last updated: 10/22/2025
Quick Start
New to OneController? Check our Documentation for complete installation and setup instructions.
Common Issues
Microphone Not Working
- Check microphone permissions in your system settings
- Make sure no other application is using the microphone
- Try unplugging and reconnecting your microphone
- Restart OneController
Transcription Not Appearing
- Make sure you have clicked in a text field or application
- Check that the target application allows text input
- Try clicking the Transcribe button again
- Speak clearly and at a normal pace
App Won't Start
- Try restarting your computer
- Check if another instance of OneController is already running
- Run as administrator (Windows) or with proper permissions
Poor Transcription Accuracy
- Speak clearly and at a moderate pace
- Reduce background noise
- Check your language settings in the app
- Make sure your microphone is positioned correctly
Hotkeys Not Working
- Make sure OneController is running and active
- Check if another application is using F9/F10 hotkeys
- Try running OneController as administrator (Windows)
- Restart OneController to refresh hotkey registration
Still Need Help?
Direct Email: support@onecontroller.ai
We typically respond within 24 hours.